🩺 Knowledge Health: Maintain an Accurate & Trustworthy Knowledge Base

Reliable documentation is the foundation of effective collaboration. Once a knowledge base becomes cluttered with outdated information, teams stop trusting it and revert to asking repetitive questions. We are introducing Knowledge Health features within the Docs module to help you actively manage, review, and verify your articles, ensuring your single source of truth remains exactly that.

Here is what we are scoping for Knowledge Health:

πŸ“… Review Cycles & Expirations: Set specific validity periods for critical documents. Automatically flag an article as "Needs Review" after a predefined timeframe (e.g., every 6 months) to ensure the content reflects the latest processes and architectural decisions.

πŸ‘€ Explicit Stewardship: Assign dedicated owners or subject matter experts to individual pages. When a document expires or is flagged for review, the system will automatically notify the responsible maintainer, eliminating ambiguity about who should update it.

🚦 Health Status Indicators: Clearly mark documents with visible status badges (e.g., "Verified", "Outdated", "Under Review"). This gives readers immediate visual context on whether they can trust and execute based on the information they are reading.

πŸ“Š Relevance & Usage Analytics: Identify which documents are heavily trafficked and which have not been viewed in months. Use these insights to confidently archive redundant pages and focus your maintenance efforts on the most critical operational assets.

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Upvoters
Status

Planned

Board
πŸ’‘

Feature Request

Tags

High Priority

Date

About 6 hours ago

Author

Brian Trepto

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